Privacy Policy
Effective Date: June 17, 2025
Company Name: High Grade Plumbing
Contact Information:
Phone: 647-232-8737
Email: paul@hgplumbing.ca
At High Grade Plumbing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect personal information in the following ways:
When You Contact Us: Name, email address, phone number, and any details you voluntarily share.
Service Requests: Information related to your property, service history, and specific plumbing needs.
Website Usage: IP address, browser type, operating system, and usage data through cookies and analytics tools to help us improve website performance.
2. How We Use Your Information
Your information may be used for the following purposes:
To respond to inquiries or service requests
To provide and manage plumbing services
To communicate appointment details, estimates, or updates
To improve our website, services, and customer experience
To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With service providers or subcontractors strictly as needed to fulfill your plumbing service
If required by law or to protect our legal rights
In the event of a business transfer or merger
4. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
5. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to gather non-personal information about website usage. This helps us understand how visitors interact with our site and make improvements.
You can manage cookie settings through your browser at any time.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent at any time for us to contact you or retain your data
To exercise any of these rights, please contact us at paul@hgplumbing.ca or call 647-232-8737.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us at:
High Grade Plumbing
Email: paul@hgplumbing.ca
Phone: 647-232-8737